Managing Conflict
Conflict is a normal part of the workplace. When it is handled appropriately, conflict can result in better solutions and effective problem solving. When conflict is destructive, it has the potential to negatively impact team cohesion, group morale, and engagement levels within the organization. This session provides clear strategies and techniques for effectively managing conflict on the team.
Expected Outcomes
Identify the causes of conflict in the workplace
Identify supervisor behaviours that contribute to conflict
Learn ways to better interact with other conflict styles
Prepare for a conversation that is designed to resolve conflicts between two people
Understand conflict as a healthy form of debate that drives inclusion and innovative ideas